Shipping and delivery policy
Where we deliver, how long it takes, and what it costs.
Draft. This page has not yet been reviewed by a qualified professional and may change before the site opens.
The oil store is being built. This policy must be completed and reviewed before the store opens.
Where we deliver
[To be confirmed: the districts or PIN codes served.]
How long delivery takes
[To be confirmed: usual delivery times.] The expected delivery date is shown at checkout and on your order page.
Delivery charges
[To be confirmed.] Any charge is shown at checkout before you pay.
Following your order
Each order has its own page, under My orders, showing its current status: received, packed, shipped, delivered, or cancelled.
Receiving your order
Please check the package when it arrives. If anything is damaged, leaking or missing, tell us within [to be confirmed] of delivery through the Contact us page, choosing "Oil store and orders". Photos help us sort it out quickly.
Cash on delivery
Cash on delivery is offered only where the store has turned it on. If it's available for your address, you'll see it at checkout.