Help centre

Answers to common questions, guides for each service, and how to reach us.

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Frequently asked questions: accounts, languages, orders and privacy.
SHG and NGO registration guide: how an organisation joins and manages its records.
Online examination guide: for students and teachers.
AI PDF conversion guide: for teachers turning question papers into exams.

Your account

Create an account on the registration page. You need an email address and a password of at least 10 characters.
Forgot your password? Use reset password. The link we send works for one hour, once.
Change your password from My account. This signs you out on your other devices.

Still need help?

Send a message from the Contact us page. You'll get a reference number straight away. If you're signed in when you send it, you can follow replies under My support tickets.